NHTSA Complaint #11687060 — 2024 ACURA RDX

SEATS issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11687060
Vehicle 2024 ACURA RDX
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

This incident happened on July 5th 2025. My 2024 leased Acura RDX front passenger seat caught on fire. The car was parked and not driven for two days before this happened. My educated untrained guess and the police officer on the scene guess was that this was an electrical fire. My Acura dealer refuses to repair this and deny that is the issue. Acura told me this never happened before to a 2024 RDX but I told them this problem happened to years past Acura RDX. There was no issues with this car. I had this car serviced at Acura in April 2025 for regular maintenance service. As of today Acura refuses to repair or replace the car or admit fault with the electrical issue. I was told by Acura this was a thermal event and nothing else. I have pictures of this and the car is at Acura service department for any inspection since it is untouched by them. Also as of today’s date Acura has not sent me any correspondence of anything to do with my leased Acura RDX. This is affecting my life and it is very stressing on my family.

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