NHTSA Complaint #11686878 β€” 2025 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11686878
Vehicle 2025 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

At specific locations, the vehicle infotainment display will disconnect from a paired phone, causing the driver to lose GPS and phone based audio. This is distracting because you tend to look at the radio to see what the issue is. The unit automatically reconnects within ~60 seconds, however during that time the display instructs you to connect via a cable, which is distracting while driving. Additionally, connecting a cable does not solve the issue. I have attempted to connect my phone via a USB cable before the reset occurs, however when I pass these specific locations, the reset still occurs. The issue is repeatable and occurs at specific geographic locations, suggesting there are RF emissions in that location that cause Electro-magnetic Interference. The radio system that Honda uses appears to have a susceptibility to radiated emissions.

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