NHTSA Complaint #11686823 — 2015 NISSAN VERSA NOTE

The contact's brother rented a 2015 Nissan Versa Note through Turo. The contact stated that while her brother was driving at approximately 15 MPH in a tunnel, the transmission was slipping, the brake pedal was depressed to the floorboard, and the vehicle unexpectedly rolled backwards while on an incline. The check engine warning light was illuminated. The renter contacted the company, which stated that it was normal for the engine light to be illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.