NHTSA Complaint #11686563 — 2024 HONDA RIDGELINE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11686563 |
| Vehicle | 2024 HONDA RIDGELINE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 137 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2024 Honda Ridgeline. The contact stated that while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the brakes were independently activated. The contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer; however, the contact was not informed of the diagnostic results. The contact was informed that unknown repairs were being performed. In addition, the contact stated that the failure had occurred more than thirty times. The contact stated that with 137 miles on the vehicle, the vehicle was taken to the dealer, where the failure was diagnosed as a failed brake switch, and the warning lights were reset. The failure reoccurred. The contact stated that the failure was persistent. The contact requested that the dealer buy back the vehicle, and the request was denied. In addition, the contact stated that he feared driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 137.
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