NHTSA Complaint #11686563 — 2024 HONDA RIDGELINE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11686563
Vehicle 2024 HONDA RIDGELINE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 137 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2024 Honda Ridgeline. The contact stated that while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the brakes were independently activated. The contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer; however, the contact was not informed of the diagnostic results. The contact was informed that unknown repairs were being performed. In addition, the contact stated that the failure had occurred more than thirty times. The contact stated that with 137 miles on the vehicle, the vehicle was taken to the dealer, where the failure was diagnosed as a failed brake switch, and the warning lights were reset. The failure reoccurred. The contact stated that the failure was persistent. The contact requested that the dealer buy back the vehicle, and the request was denied. In addition, the contact stated that he feared driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 137.

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