NHTSA Complaint #11686299 — 2023 KIA EV6

On several occasions, when traveling over 55mph, once the battery hits a certain threshold (35% or 55% so far) the “power is limited” warning will appear on the dash and the vehicle will lose power. This has not occurred at lower speeds but only at higher speeds, and not every time. This vehicle was purchased so my husband could do his freeway commute, but it is on a remote highway where there is often no shoulder, so it especially dangerous to suddenly lose power with limited ability to safely pull over. On one such occasion, he drove the vehicle straight to Kia for inspection. They said the soonest available appointment was in 2 weeks and because they had no technicians available, they could not run the diagnostic that would allow us to get a rental car in the meantime. They suggested going to a different Kia dealership. We called ahead and they said they could try to see it that day or the next, but when we arrived (with, again, the power failing on the drive to the next dealership), they said we were misinformed and they would have to hold the vehicle for at least a week with no rental option. We have since been unable to use the vehicle for commuting due to its unreliability and incredibly dangerous power failure.