NHTSA Complaint #11686240 — 2023 FORD F-650 SD

Vehicle: 2023 Ford F650 7.3L Godzilla engine (VIN: [XXX] ) Issue: Catastrophic engine failure at 48,664 miles - camshaft/lifter failure requiring $21,898 repair Purchase: Feb 2024 with 6,250 miles (essentially new) Ford's Illegal Denial: Denying warranty coverage solely due to rebuilt title status Rebuilt title from cosmetic damage only - no engine/mechanical damage Engine defect completely unrelated to previous cosmetic damage Ford's Contradictory Actions: Simultaneously covers identical engine defects in A&M's 2022 F550 under Recall 24S78 Acknowledges 7.3L Godzilla manufacturing defects in Technical Service Bulletins Has 3,000+ warranty claims for related engine failures Legal Violations: Magnuson-Moss Warranty Act: Prohibits denying coverage without proving title issue caused defect Federal law: Manufacturing defects retain coverage regardless of unrelated title changes Burden on Ford to prove causation - they cannot Business Impact: A&M Towing provides critical emergency services Vehicle downtime affects community safety/emergency response Commercial operation needs immediate resolution Evidence: Green Ford diagnostics confirm manufacturing defect (codes P0304, P0316) Industry documentation of widespread 7.3L Godzilla camshaft/lifter failures Ford's own TSBs acknowledge these exact problems Demand: Immediate warranty coverage for documented manufacturing defect as required by federal law, consistent with Ford's treatment of identical defects in customer's other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)