NHTSA Complaint #11686202 — 2015 SUBARU FORESTER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11686202 |
| Vehicle | 2015 SUBARU FORESTER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I am reporting a recurring safety defect in my 2015 Subaru Forester (VIN: [XXX] ) that directly relates to Recall WUM-98 / NHTSA Recall 19V-701 (Occupant Detection System wiring harness). Original Recall (2019–2020): The Occupant Detection System (ODS) failed, disabling the passenger airbag. Subaru performed the recall remedy at that time. Reoccurrence (August 2025): The exact same defect reappeared. The SRS airbag warning illuminated and the passenger airbag was disabled while my wife was seated in the passenger seat. Subaru of Lancaster County (PA) initially reported no error, but when I retrieved the car, the warning illuminated immediately. Repair: On August 28, 2025, the dealer replaced the ODS wiring harness at my expense ($440.73). Since then, the issue has not reappeared. Concern: This is the same safety defect already subject to Recall WUM-98. I believe the original recall remedy failed to permanently correct the defect, leaving owners vulnerable to reoccurrence and forcing them to pay out-of-pocket for a known recall-related safety failure. I request NHTSA’s review to determine whether Subaru’s recall remedy is adequate and to ensure owners are not unfairly charged for repeat repairs of the same defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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