NHTSA Complaint #11685751 — 2020 FORD F-350

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11685751
Vehicle	2020 FORD F-350
Component	STEERING
Date of Incident	September 3, 2025
Date Filed	September 8, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I WAS DRIVING FORWARD APPROX 5 MPH AND LOST ALL CONTROL OF THE STEERING. THE STEERING WHEEL WAS NOT MOVING THE FRONT TIRES AT ALL. THERE WAS NO WARNING, AND INDICATION THAT THE STEERING WAS GOING BAD. THE TRUCK IS 2020 WITH APPROX 80,0000 MILES. NOT LIFTED, NO OFF ROADING. THE STEERING WHEEL WILL JUST SPIN NO STOP TO IT IN EITHER DIRECTION. MY UNDERSTANING WITH THIS TRUCK IS THERE IS NO INTERMIDATED SHAFT SO IT DIDNT SLOWLY GO OUT. THE NIGHT BEFORE MY FAMILY AND I WERE COMING DOWN FROM LAKE TAHOE WITH A BOAT ATTACHED. HAD THIS HAPPENED AT THAT SPPED WITH A TRAILER IT WOULD HAVE BEEN A VERY DIFFERENT OUTCOME.

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