NHTSA Complaint #11685633 — 2024 FORD ESCAPE HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11685633 |
| Vehicle | 2024 FORD ESCAPE HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2024 Ford Escape. The contact stated that while the vehicle was parked and turned off, the "Battery Saver Mode" message was displayed. The vehicle was taken to a dealer, where it was determined that the battery was not fully charged. The vehicle was charged, but the failure reoccurred a week later and had reoccurred approximately eight times. Additionally, the contact stated that the battery was replaced twice, and the software was updated approximately three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,300.
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