NHTSA Complaint #11685589 — 2022 VOLKSWAGEN JETTA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11685589
Vehicle 2022 VOLKSWAGEN JETTA
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

Related Complaints for the 2022 VOLKSWAGEN JETTA

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11671786 Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,...
#11598605 The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change st...
#11533858 Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. ...
#11527094 My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the ...

Recent Complaints for the 2022 VOLKSWAGEN JETTA

#11706221 AIR BAGS Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed th...
#11697051 LANE DEPARTURE: ASSIST The “travel assist currently not available” warning keeps coming on over and over through a drive cycle. The dealer i...
#11671786 ELECTRICAL SYSTEM Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,...
#11671786 STEERING Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,...
#11663209 SERVICE BRAKES - Rear brake pads. They were replaced at 22,464 miles under warranty due to premature wear, and at just 34,170 miles ...
Check any vehicle history by VIN - Free vehicle history report