NHTSA Complaint #11685582 — 2023 JEEP GRAND CHEROKEE
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11685582 |
| Vehicle | 2023 JEEP GRAND CHEROKEE |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I started with the 95B recall when car owners were instructed to not plug in their vehicles or park near any other structures for about 4 months until a fix was released. Then my car experienced multiple SERVICE HYBRID SYSYTEM errors. The car physically shut down on two separate occasions, both while I was transporting my child, putting us at extreme risk for an accident. It has been at the dealership since July 2025 with the mechanic receiving a DIGITAL CRASH CODE. His attempts to talk with someone at Jeep/Stelantis have gone unanswered. The vehicle is currently located at the Jeep dealership in Los Cabos, Baja California Sur, Mexico and is available for inspection upon request.
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