NHTSA Complaint #11685494 — 2023 JEEP GRAND CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11685494
Vehicle 2023 JEEP GRAND CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Backing into a parking space in reverse the vehicle all of a sudden begins to accelerate forward with the gear selector showing "R" illuminated almost causing me to hit 2 cars parked in front of me. After putting the vehicle in park and reverse again i was able to park and then the vehicle gave a "service hybrid system" warning and then stalled out. I had no issues prior to this and it seems the 95B recall had something to do with it as I had this performed a week prior. It has a stored code for " digital input crash " according to the dealer but they said it is deemed safe to drive. I don't think so.

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