NHTSA Complaint #11685437 — 2013 TOYOTA PRIUS

when test driving the vehicle I asked about this buzzing/ whirring noise while sitting in the running but parked car. I was told these cars are hybrids, the electrical components make all sorts of whirring and humming noises and not to be concerned. Over the years I heard this noise, increasingly more and more, but I never knew it was something to pay attention to. Fast forward to July 2025. I noticed the car is inching forward while I’ve been stopped for a while at a red light almost like the brakes don’t want to hold. This has been happening so often that I have began to put the car in park while waiting for lights to turn green because it gets painful having to push the brake so far down. I take my car to a mechanic, explain all of the noises and the sensations and two mechanics Drive it but say it feels fine and there are no recalls. They say my front brake pads are low and that must be what I’m feeling. After replacing the brake pads nothing had changed. Now there is also a squeak while moving at a slow speed in stop and go traffic. 1 week later i bring it up while getting an oil change and ask if they know what it could be. They said brakes seemed fine. A couple weeks go by and yesterday while I was driving down the highway in heavy school traffic out of nowhere my car makes a clunk noise and all of these lights pop up on the dash. I roll the windows down and scream for my children to hold on because something was wrong. Luckily we were able to get to safety but I definitely had reduced breaking capabilities. I immediately take the car in and and find out my brake booster and accumulator has failed. service tech brings up the consumer program but my car is a 2013 and it is not eligible to be repaired bc it’s 10+ yrs. Even though Toyota admits to internal malfunctions of the Brake Booster Assembly, and my car is only at 76,000 mi it’s not being fixed. This is negligence on Toyotas part. Not fixing these faulty parts is endangering lives.