NHTSA Complaint #11685383 — 2018 HONDA HR-V

I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related to paint delamination on affected models. I purchased a 2018 Honda HR-V in June 2020, unaware of any pre-existing paint defects. Recently, I have noticed significant peeling of the paint on the roof in four distinct places. The affected paint is the White Orchid Pearl color with code NH-788P, which matches the vehicles covered under Honda's 2019 warranty extension for paint delamination issues. This extension was issued following reports of the clear coat and paint layers separating, leading to peeling, flaking, and exposure of the underlying primer or metal. This defect is not due to any fault of my own, such as improper maintenance or environmental damage beyond normal use. The vehicle has been garaged and maintained according to Honda's recommendations. Despite this, the paint failure has resulted in an estimated devaluation of my vehicle by up to $5,000, based on comparable market values for similar models without this issue. I have no recourse through Honda, leaving me with significant financial loss and a vehicle that is aesthetically compromised and potentially prone to further deterioration, such as rust if the peeling exposes metal. While paint peeling may not immediately present as a safety hazard, it could lead to other issues and Honda should be accountable for their vehicles. I request that NHTSA investigate this matter, review the existing warranty extension and TSB, and consider mandating a recall or further extension to cover repairs for affected owners like myself. Please contact me at [XXX] or [XXX] for any additional information.. Thank you for your attention to this complaint. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)