NHTSA Complaint #11685316 — 2022 GMC SIERRA 3500

While driving on the interstate we were exiting to pull into a rest area while slowing down the rear wheels momentarily locked up and the truck downshifted hard and abruptly with that happening the check engine light came on along with a decreased power message. We pulled into a parking spot during so we tried to shift into reverse and it didn’t want to shift into reverse, we tried this for a while. We finally got it into reverse and we were able to back out of the parking spot. When we tried shifting to drive we encountered the same issue. The vehicle did not want to go into drive. Once finally into drive it did not want to shift into any higher gears. It was essentially stuck in one of the gears. We made it to a GMC dealer on the next exit -we drove on the side of the interstate to get there- when we arrived we had them run the codes and they told us it was a transmission control valve which GMC has had a major recall on. While we had this “fixed” at a different dealership previously in march of 2025 it only entailed “updating the software” involving the transmission control valve. We had to leave the truck at the GMC dealer that we were able to ‘limp’ to in Crestview FL. We’ve been told our truck now needs an entirely new transmission that is going to cost $7,000. We had a similar issue right after the “software update for the transmission control valve” on march 20, 2025. The software was updated roughly a week before that incident which seemed to have cleared itself because it was momentarily and never happened again until now. Our safety was at risk because we had to drive on the side of the interstate to get to a shop because we were out of town and a tow truck was going to cost between 600-1000 dollars to get home.