NHTSA Complaint #11685174 — 2014 JEEP GRAND CHEROKEE

Jeep recalled the oil cooler as it can crack and cause leaking into the coolant yet the problem still persists. This can be inspected on my vehicle at any time. Jeep is claiming that since it was “repaired” (recalled) this is a customer problem. I have been quoted over 10k to fix a problem that was never correct from the recall Jeep performed. Jeep has failed in this recall remedy and are pushing customers to fix repairs as a result of their failed actions. Failed oil coolers can cause the vehicle to catch fire which could burn down someone’s home if the car catches fire while parked in a garage or structure. The nearby Jeep dealer called and confirmed that the issues I am currently having is a result of the cracked and recalled replacement oil cooler. There are countless number of people online how have also had the same issue and been told by Jeep and dealerships that this is now a customer responsibility because they provided a “warranty” in addition to the recall. The warranty is a result of a class action law suit against Jeep for emissions issues. I did not and do not have any warning light on my vehicle. I just had evidence of coolant leaking with a coolant smell when in front of the vehicle.