NHTSA Complaint #11685078 — 2020 CHEVROLET SILVERADO 1500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11685078
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH and depressing the accelerator pedal, the engine failed and shut off independently. An independent mechanic and dealer were contacted. The vehicle was towed to an independent mechanic, and the contact was informed that the crankshaft had melted. The vehicle was then towed to dealer, where it was diagnosed and determined that the crankshaft had melted and there was a rod bearing failure. The engine was replaced, and the vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 76,000.

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