NHTSA Complaint #11684927 — 2018 FORD MUSTANG
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11684927 |
| Vehicle | 2018 FORD MUSTANG |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Over the past year, we've had this car into the Ford of Clermont Florida dealer 5 times about a leak. Whenever we have a storm, the back footwell fills with water. Their leak specialist has said he has found the source of the issue multiple times and after each "repair", we still have a leak. They've replaced the rubber around both side windows and they've asked us to have the front windshield replaced. Even with all of this work, we still have a leak. In the longer term, this could compromise the structural integrity of the car. I don't know what else to do beyond bringing the car back again. I am listing [XXX] as the date the "incident occurred" because this is the latest water breach. But, it's been happening over the past year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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