NHTSA Complaint #11684797 — 2020 HYUNDAI SONATA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11684797 |
| Vehicle | 2020 HYUNDAI SONATA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
In early May 2025 while driving around 40mph, I heard a very loud pop which startled me. Pulled over and looked back and noticed my backseats were push up out of place. I attempted to put the seat back into place but it wouldn’t fit into the latch anymore. The framing underneath the seats looked pretty damaged so I took it to a local mechanic. After doing some research, he found information for a check valve/fuel tank recall (Service Campaign 9B1) and then advised me to go a Hyundai dealership. I attempted to take it to the dealership, whom sent me away after I advised them of what happened. I came back the next day asking them to take a look at while informing them about the recall that could be related. Later that evening, they called and said the issue was directly related to the recall and the repairs would be covered. My car was in their possession for from 5.12.25 to 7.25.25 without any updates or instructions on what is happening. I was told they’re waiting to hear back from Hyundai Manufacturer on how to proceed. They returned my car to me on 7.25.25 stating everything was repaired. On 7.31.25 they called me back stating my tank needs to be replaced and bring the car back asap. My car was again being repaired and was returned to me on 8.25.25. Now my vehicle will not start randomly sometimes. At this point, I’m under the impression my vehicle is no longer safe as all the issues I’ve been facing are fuel related.
Related Complaints for the 2020 HYUNDAI SONATA
Other STRUCTURE:BODY Complaints
#11718241
White pain is pealing off and it’s pretty bad especially when going through car wash
#11706069
I own a 2020 Hyundai Sonata with factory-applied paint. The vehicle developed paint peeling/clear-coat failure on the...
#11651228
Service Campaign 9B1 That my gas tank has explanded/exploded due to the issue noted in the subject line. As you can...
#11647105
I took my car in for a standard oil change and tune up. They found out that the fuel tank had expanded to the point w...
#11597170
I was on my way back home from Alexandria LA on [XXX] when I heard like the sound of an blow out tire but wasn’t happ...
Recent Complaints for the 2020 HYUNDAI SONATA
#11719504
ENGINE
On 2/19/2026 while driving, my 2020 Hyundai Sonata Limited 1.6T began making several loud explosive / popping sounds....
#11719504
FUEL/PROPULSION SYSTEM
On 2/19/2026 while driving, my 2020 Hyundai Sonata Limited 1.6T began making several loud explosive / popping sounds....
#11718357
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.
#11717557
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL S...
#11715123
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle fa...