NHTSA Complaint #11684773 — 2025 KIA SPORTAGE

While driving at random times, no specific speed limit, the screen behind the wheel which shows speed and tachometer, will go into a system check mode. This is similar to when you start up the vehicle. The screen will come back after 5 to 10 seconds but during that time no information is displayed. If you have the vehicle in cruise control, it will disconnect cruise control, and you must catch it, so it does not decelerate to much while in traffic. When it comes back up it may reengage the cruise and it may not. This is a safety issue while driving for both no screen as well as disconnection of cruise control as you can not tell your speed and it slows vehicle down with no brake indication for those behind you which could result in a crash. Vehicle went to dealership and they could not recreate, but were told to replace the cluster which they did, but the issue is still happening on the vehicle. I have a case open with the automobile manufacturer to have the vehicle purchased back as they are not sure what the issue is.