NHTSA Complaint #11684768 — 2020 GMC SIERRA 1500

Vehicle: 2020 GMC Sierra Denali 1500 (VIN: [XXX] ) Description of the Problem: My 2020 GMC Sierra Denali has developed serious engine problems that create unsafe driving conditions. On [XXX], I documented loud knocking and clicking noises coming from the engine. The vehicle also shows warning lights and unpredictable performance. Because of these defects: •I cannot safely drive the truck without risk of engine failure while on the road. •The noises and mechanical issues raise concerns about potential loss of power, stalling, or catastrophic engine damage at highway speeds. •No independent mechanic will touch the vehicle because of the complexity and risk of the defect, leaving me stranded. General Motors has refused to take responsibility, and the BBB AUTO LINE denied my case due to mileage, but the defect itself is unrelated to mileage or normal wear. This is a manufacturer defect that creates a safety hazard for me, my family, and other drivers on the road. What I’m Requesting: I am asking NHTSA to investigate this issue with GMC Sierra models, as these engine defects make the vehicle unsafe to operate and could lead to accidents if the engine fails while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)