NHTSA Complaint #11684723 — 2025 KIA TELLURIDE

The contact owns a 2025 Kia Telluride. The contact stated that while driving approximately 40 MPH in the snow, the windshield wipers were activated to clear the snow, but failed to consistently wipe the windshield. The wipers were intermittently operating. The vehicle was taken to the dealer, who was unable to identify the cause of the failure. The vehicle was taken to the dealer again; however, the vehicle was not diagnosed because the dealer was unable to duplicate the failure. The failure persisted. The vehicle was taken a third time to the dealer to be diagnosed, and the contact was informed that the ring sensor was defective and needed to be replaced. The ring sensor was replaced; however, the next day, during a rainstorm, the wipers failed to operate while activated. The failure reoccurred several days later while driving approximately 40 MPH. The vehicle was returned to the dealer for a fourth time, but the vehicle had not been repaired. The vehicle remained at the dealer for a month. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 25.