NHTSA Complaint #11684615 — 2021 DODGE DURANGO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11684615
Vehicle 2021 DODGE DURANGO
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and into the driveway. The car was towed to a dealership near us, and they have had the car ever since, today is September 2nd we still do not have our car back and it still does not run right due to the fire in the gas tank they suspect that it was a faulty fuel pump. My car insurance has paid for these repairs thus far. But the car could have exploded and could have harmed me or my husband or my grandkids or my neighbor it's a very scary incident and we really do not want the car back.

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