NHTSA Complaint #11684451 — 2023 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11684451
Vehicle	2023 GMC YUKON
Component	ENGINE
Date of Incident	August 8, 2025
Date Filed	September 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

After stopping at a stop sign, I accelerated for a few seconds, but then it shifted to Neutral and the screen said "Press Start Again". I pressed Start, accelerated for a few seconds, and again it shifted to Neutral and the screen said "Press Start Again." I repeated this process a few times and luckily made it to the end of our driveway. I could no longer move the car nor could I shift gears. When trying to shift gears, the screen said "Conditions Not Correct for Shift." I requested Roadside Assistance. There is no way to get this car into neutral so he had to manually pull it onto the tow truck bed. The nearest dealership diagnosed it as engine failure and replaced the engine. There were no warning signs prior to this incident.

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