NHTSA Complaint #11684427 — 2020 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11684427
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at a moderate speed, the fuel warning light had appeared on the instrument panel. After fueling the vehicle at a gas station, the vehicle began to hesitate while depressing the accelerator pedal, with several warning lights, including the "Engine Power Reduced" and "Service ESC" illuminated. Due to the failure, the contact had the vehicle towed to a dealer. The dealer informed the contact that the starter needed to be replaced because the vehicle had failed to start. The mechanic performed a diagnostic test and discovered that the fuel injectors were defective and leaking fuel into the engine. The mechanic diagnosed the vehicle with engine failure and provided the contact with an estimate for repair. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.

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