NHTSA Complaint #11683909 — 2023 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11683909
Vehicle	2023 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	August 29, 2025
Date Filed	August 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

All trailer hitches installed on Tesla Model X and Model Y vehicles do not meet the standards for towing in the US. These hitches are from Bosal, a European manufacturer, and there is no way to safely tow most trailers in the US including Home Depot, UHAUL, Airstream, boat trailers, etc. and meet the manufacturer safety specifications. Model X and Model Y owners on the road today are not following Tesla's manual and are using a tow ball adapter way outside the safety spec for the Tesla hitch. This poses a serious safety concern which could lead to failure of the hitch and the trailer detaching from the car while in motion. This poses as serious safety concern for the drivers, passengers, and everyone around the vehicle in tow. Please investigate this. I quick look at the Tesla manual specifications and the standard 18" height of trailers in the US makes it clear there is a serious issue here. Please investigate asap. I have contacted Tesla at least 10 times and nobody there is taking action on this issue.

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