NHTSA Complaint #11683800 — 2023 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11683800
Vehicle	2023 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	August 5, 2025
Date Filed	August 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do

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