NHTSA Complaint #11683740 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving off an off-ramp at approximately 40-60 MPH and depressing the brake pedal, the vehicle suddenly lost power and turned off. The contact restarted the vehicle to continue driving. The failure had occurred twice. The contact stated that while driving at various speeds and depressing the brake pedal, the brakes grabbed, causing the vehicle to lunge forward, decelerate, and then lunge forward again, before coming to a complete stop. The contact shifted to park(P) and then to drive(D) and continued driving. The check engine warning light was illuminated. The vehicle was taken to the dealer four times before receiving notification of NHTSA Campaign Number: 24V797000 (Power Train). The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer, and the recall repair was performed. The contact stated that one hour after the recall repair, the failure recurred with the check engine warning light illuminated. The dealer was informed of the failure; however, the vehicle was not diagnosed or repaired again. The manufacturer was informed of the failure. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 56,000.