NHTSA Complaint #11683726 — 2022 CHEVROLET BOLT EV

I am filing this complaint regarding my 2022 Chevrolet Bolt, which has been awaiting battery replacement at McCluskey Chevrolet for over 30 days, creating significant safety concerns and violating federal warranty requirements. Safety Concerns: The vehicle's safety systems detected a battery defect serious enough to automatically restrict functionality. This demonstrates GM recognized an immediate safety risk. Despite this urgency, my vehicle remains inoperable after 30 days with no completion date provided. This delay indicates systemic failures in GM's remedy program for known battery defects. GM has known about this issue for years and has yet to source replacement batteries within a reasonable timeframe for drivers awaiting a replacement. Federal Law Violations: This situation violates the Magnuson-Moss Warranty Act, which requires warranty repairs be completed within a reasonable time period. Thirty days for a safety-critical component replacement, particularly after the vehicle self-diagnosed a dangerous condition, exceeds any reasonable standard. Requested NHTSA Actions: Investigate GM's compliance with recall remedy requirements and parts availability Assess whether GM's battery replacement program meets federal safety standards Determine if GM is violating the Magnuson-Moss Warranty Act through excessive repair delays Consider enforcement action to ensure timely remediation of safety defects Require GM to provide loaner vehicles during extended safety-related repairs Documentation Available: I request NHTSA's immediate intervention to address both the individual and systematic failures of GM in handling these repairs.