NHTSA Complaint #11683675 — 2020 TOYOTA C-HR POWER TRAIN

Complaint Details

ODI Number	11683675
Vehicle	2020 TOYOTA C-HR
Component	POWER TRAIN
Date of Incident	August 4, 2025
Date Filed	August 28, 2025
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

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