NHTSA Complaint #11683660 — 2025 GENESIS GV70

The contact owns a 2025 Genesis GV70. The contact stated that while the vehicle was parked and occupied or while driving, the infotainment system displayed a blank screen. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The vehicle was repaired, and a software update was performed. The contact related the failure NHTSA Campaign Number: 25V105000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 6,000.