NHTSA Complaint #11683553 — 2022 JEEP GRAND WAGONEER

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed that the history showed a deeper safety issue and promised to open a STAR engineering inspection, but that inspection has never been scheduled. Instead, I am being pressured to pick up and drive a vehicle that the dealership itself admitted has unresolved electrical problems. This is not just a matter of inconvenience — the risk of sudden electrical shutdowns while driving, or the loss of critical safety systems such as brakes, steering modules, and cameras, presents a clear hazard to my family and others on the road. A vehicle with this history should not be returned to service based only on repeated battery swaps while the underlying defect remains unidentified. I respectfully ask NHTSA to investigate the 2022 Jeep Grand Wagoneer Series III for systemic electrical failures and to ensure that Stellantis does not force consumers to operate unsafe vehicles that continue to suffer from recurring electrical shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)