NHTSA Complaint #11683522 — 2020 JEEP COMPASS

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11683522
Vehicle 2020 JEEP COMPASS
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2020 Jeep Compass. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility and prevented the safe operation of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. An unknown warning light was flashing on the gear shift lever. The contact restarted the vehicle; however, there was an abnormal humming sound coming from the engine. The vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

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