NHTSA Complaint #11683479 — 2022 KIA RIO

While attempting to raise the passenger side window slightly, the automatic window mechanism malfunctioned. Instead of stopping when lightly engaged, the window rolled all the way up and trapped my right wrist between the glass and the frame. When I pressed the window down button, the window continued to roll upward, increasing the pressure on my wrist. I was unable to release my hand on my own and had to call for assistance to pry my wrist free. This put my safety at risk by causing a crush injury to my wrist. The vehicle’s anti-pinch safety feature did not activate. The issue has not yet been reproduced or inspected by a dealer or manufacturer. No warning lights, messages, or other indicators were displayed prior to the incident. The component is available for inspection upon request.