NHTSA Complaint #11683228 — 2018 HONDA ODYSSEY

I In August 2025, I experienced a sudden and complete failure of the forward-facing windshield camera in my 2018 Honda Odyssey, which disabled multiple safety-critical systems. After having new tires installed at Discount Tire in preparation for a road trip, I started my vehicle and was immediately confronted with multiple dashboard warnings, including: •“Road Mitigation System Problem” •“Auto High-Beam Problem” •“Adaptive Cruise Control Problem” •“Lane Keeping Assist Problem” •“Brake System” I took the vehicle to a Honda dealership. They diagnosed DTC U3000:49 — Internal failure with multipurpose camera unit and informed me the only repair option is to replace the camera and perform camera aiming. The quoted repair cost is approximately $2,000. The dealer explained that this failure is “common in hot climates.” If true, this represents a serious design flaw. The Odyssey was marketed as a family vehicle equipped with advanced safety systems, yet a single component failure suddenly disables nearly every major driver-assist safety feature. This is a serious safety defect for several reasons: 1.Safety systems suddenly fail without warning. One moment the systems are working, and the next they are completely disabled. A driver relying on lane keeping, collision mitigation, or adaptive cruise control would be placed at immediate risk. 2.Known widespread issue. The dealer admitted this happens in hot climates, suggesting Honda is aware of the problem but has not addressed it. 3.Unreasonable repair cost. A vital safety component should not have a built-in failure mode tied to environmental conditions, forcing owners to pay thousands out of pocket for safety-critical repairs. 4.Loss of federally encouraged safety features. Forward collision mitigation and lane departure warning systems are strongly promoted by NHTSA itself. Their failure removes protections drivers expect when purchasing the vehicle. This issue appears to be a common defect in Honda Odyssey vehicle