NHTSA Complaint #11683211 — 2019 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11683211
Vehicle 2019 RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The issue is the MGU went out on truck. Dealer has no idea when a replacement will be available. Was told over 4100 are backordered. This appears to be an ongoing problem with these trucks for several months now. They blame supply chain issues. I feel it's on the manufacturer to readily have replacement parts. Clearly they didn't do their due diligence on this part. Something should be done to this company for the way they are treating customers. It's my only vehicle to get to and from work. Please put pressure on this company to get the necessary part.

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