NHTSA Complaint #11682982 — 2020 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11682982 |
| Vehicle | 2020 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Car broke down first time about 2.5 months ago. It was towed to Fred Beans Hyundai of Doylestown PA and they did oil testing on it and I was told that the car was burning oil too fast. They told me under warranty they needed to do a carbon combustion cleaning. So that was down, and less than 24 hours of having the car back, the check engine light came back on, the car wouldn’t drive above 50 miles per hour, and was jumping forward (the same thing that happened the first time) I had the car towed back to the dealership and they told me there was still leftover carbon and it needed to cleaned out again. The car was fine for about 2 months, however just today it broke down again. Same problem, check engine light came on and started flashing, the car will not go above 50 MPH and it jumps forward. I have now been given back a car that is unsafe to drive and put my family and 2 times. Clearly the dealership is not fixing the actual problem at hand and continues to put my family and i’s safety at risk. Each time the car has broken down I have been on the pa turnpike and been put in an extremely dangerous situation.
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