NHTSA Complaint #11682949 — 2023 MINI COOPER SE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11682949
Vehicle 2023 MINI COOPER SE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

While driving in the rain, the car suddenly applied its brakes, all lights inside the car shut off, and the car came to a stop. The car behind hit it. The car was immediately taken to the service department at Dreyer & Reinbold MINI in Carmel, Indiana. They kept the car for 3 months and I was told the case went all the way to the manufacturer in Germany. When they were finished, they told us their tests could not "confirm" our report that the car came to a stop by itself, but their tests did show the brakes were applied and the car was hit from behind. They basically told us they did not believe my wife's account of the incident. I recently saw that this make and model of car was recalled about a year ago because the car could stall in the rain due to unsealed battery compartments, which is exactly what my wife experienced. I do not believe anyone looked inside the car at all, but merely relied on their computer analyses without interviewing my wife or any witnesses to confirm what happened.

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