NHTSA Complaint #11682903 — 2021 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11682903
Vehicle 2021 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

On Thursday August 14 while driving our traction control light and engine light came on along with the ESC light while traveling out of state. The car felt like we were driving on a rumble strip. We immediately took it to the nearest auto repair shop, only a few minutes away. They reset the battery and dash lights and we took it for a test drive. All the lights came back on after a couple of feet and loud knocking sounds started. Our emissions light then also came on and a strong exhaust smell was emitted. Each time the engine was started the knocking grew louder and the engine was severely struggling and sounded very wrong . The shop put their diagnostic tool to use and identified misfiring on cylinder 5. Upon further inspection they identified camshaft irreparable failure. We had it towed to the Platteville WI GMC Dealership Friday Aug 15. Where they confirmed camshaft failure and informed us our engine needed total replacement. Our safety was at risk since our engine failed while exiting the highway.

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