NHTSA Complaint #11682539 — 2016 VOLVO XC90

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11682539
Vehicle 2016 VOLVO XC90
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Backup camera not activating when in reverse sporadically. My recorded video of this happening: [XXX] Issue has been brought to the Volvo dealership service department. Remedy from the Volvo service has been to update software but it has not corrected the issue. Multiple of owners have encountered the same issue which is widely documented online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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