NHTSA Complaint #11682534 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11682534
Vehicle	2021 JEEP WRANGLER
Component	ELECTRICAL SYSTEM
Date of Incident	April 14, 2025
Date Filed	August 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Instrument Panel Cluster Failure Vehicle and incident details: Vehicle: Jeep (model year unknown) Date of failure: Evening of April 14, 2025 Symptoms: The instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: The ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: No warning lights or alerts appeared before the failure. Repair status: The vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: Instrument panel fails while driving. April 15, 2025: Car is taken to an authorized Jeep dealer for inspection. Post-inspection: Dealer informs the owner of the instrument panel cluster issue.

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