NHTSA Complaint #11682508 — 2013 TOYOTA PRIUS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11682508 |
| Vehicle | 2013 TOYOTA PRIUS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I was driving normally, about 30 mph in a residential area and the brakes all of sudden became soft. It was very scary and I didn’t know if it was safe to drive the vehicle. The brake, ABS, and traction control sign all came on at the same time. I scanned the car and it was a C1391 error code. The Toyota dealership said it is not covered under any recalls. I called Toyota and asked about the ZJB program that covered the repair but they said it expires. Toyota has a repair program for the defective part but no longer covers it. This issue is a known manufacturing issue and it’s dangerous. Toyota should cover it free of charge.
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