NHTSA Complaint #11682358 β€” 2024 TOYOTA RAV4

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number 11682358
Vehicle 2024 TOYOTA RAV4
Component VISIBILITY:WINDSHIELD
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact's daughter leased a 2024 Toyota Rav4. The contact stated that after receiving the vehicle from service, the contact noticed a glare on the windshield and a cloudy film, causing difficulty in seeing while driving day and night. The contact's daughter reached out to the dealer, who diagnosed the vehicle; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the issue and informed the contact to take the vehicle back to the dealer for assistance. The failure mileage was 6,000.

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