NHTSA Complaint #11682172 — 2017 FORD ESCAPE

My check engine light came on and the code received was cylinder 2 misfire. The mechanical shop I took my car to ran a diagnostic and said my spark plugs were cracked and needed replacing. They were replaced and some says later my coolant reservoir was empty. They topped it off and told me to come back if it still wasn’t right. The next week my check engine light came back on and they said there is a coolant intrusion and that I need a new engine. I did some research and this is a common issue within my car’s year, make, and model but there has been no recall for it.