NHTSA Complaint #11682132 — 2019 RAM 1500

EGR cooler has failed and leaked on manifold after 2 EGR bypass cooler replacements. Went online to see when original EGR recall was completed and online data base reported complete Dec 29, 2019. That particular part for the VB1 was not even ready until March-May 2020. There are also no service records or work order for that recall being completed whatsoever. The EGR cooler cracked on the manifold while driving with my kids and almost or did ignite as the whole truck was pouring smoke from behind and underneath. The dealer did inspect and confirm the damage and has been in touch with the manufacturer, acknowledges that there are no service records or work orders for that recall. Dealer acknowledged that no part was available. Manufacturer takes no responsibility but did state in e-mail they believe recall was claimed to have been done in transit during a stop sale.