NHTSA Complaint #11682025 — 2016 RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11682025
Vehicle	2016 RAM 1500
Component	AIR BAGS
Date of Incident	August 20, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

Transmission won't shift out of second gear,and a code showed up U0402 in order for it to shift gear you have to disconnected the battery cable wait a few minutes then connect the battery back this will reset the computer then it will shift gear, while driving at 45 the truck suddenly stop making it feel like the transmission was about to fall out Now the EPS system while driving the steering wheel lock up, when I took it to dealership it sat in the shop about 45 minutes to and hour and they said ok you ready to go don't give me a copy of what was supposed to be done

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