NHTSA Complaint #11681897 — 2019 HYUNDAI TUCSON

Car has had shaking during acceleration and a noise (rattle/knock/tapping) from the engine for last 18 months. Dealer “could not find any issues” until July 31st 2025 when the engine broke down with a P1326 code (connecting rod bearing failure) and the engine seized. Vehicle is under class action class with extended 150k 15 year warranty on engine for this concern. Had recall performed for the knock sensor detection system as required by class action. Dealership first asked for most recent oil change record (provided) and than informed that Hyundai declined repairs due to full maintenance records not being submitted. Have now submitted full maintenance records to dealer and Hyundai directly since I purchased in 2023 as certified pre owned. All maintenance performed as per factory recommendations In manual. Hyundai still declining repairs without any explanation.