NHTSA Complaint #11681669 — 2023 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11681669
Vehicle 2023 GMC TERRAIN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 12,825 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2023 GMC Terrain. The contact stated that while driving at approximately 5 MPH, and entering the roadway from the driveway, the vehicle stalled. The contact stated that there were no warning lights. The contact stated that the vehicle had lost electrical power. The contact was unable to restart the vehicle. The vehicle used a push-button gear shift PRNDL, and the contact was unable to set the vehicle into park(P) to restart the engine. The contact was able to restart the vehicle after several attempts and drove the vehicle to a dealer. The contact stated that on the drive to the dealer, the check engine warning light illuminated, but they kept driving. The vehicle was diagnosed, and it was determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 12,825.

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