NHTSA Complaint #11681644 — 2018 TOYOTA HIGHLANDER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11681644 |
| Vehicle | 2018 TOYOTA HIGHLANDER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
I just found out that there was an initial recall #20V012000 and an expanded recall #20V682000 on my 2018 Toyota Highlander that I was unaware of regarding the low-pressure fuel pump inside the fuel tank could fail risking engine stalling and potential crash. I found this out after paying 1100.00 to Sheehy Toyota in Fredericksburg to replace the fuel pump. I reported it to Toyota Brand Services for reimbursment and was told that it was NOT a recall it was a CSP (which to them is different they said) and that the fuel pump that I had replaced was a low pressure fuel pump and the CSP was for a high pressure fuel pump. I need help getting my money back after being charged for a recall.
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