NHTSA Complaint #11681533 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11681533
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	August 18, 2025
Date Filed	August 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

MGU (alternator) has went out on my truck and multiple dealerships have stated they can’t fix it due to parts not available. Molar can’t get the part and now I’m stuck with no vehicle. The dealership told me they have multiple people waiting for the same part and that the MGU is faulty and fails on these trucks. My wife was taking my kids to school and they were stranded on the side of the road because my truck give a battery low warning and then died. It should be illegal for ram to continue to sell these vehicles and refuse to fix them. I can’t even buy a used part to fix it because the dealership won’t program and install a used part.

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